Mazda CX-5 vs Toyota RAV4: Data-Backed Look at Long-Term Reliability

Have you ever wondered why some SUVs feel like driving a cloud while others handle like sports cars? When it comes to the Mazda CX-5 vs Toyota RAV4 debate, these two SUVs represent distinct philosophies. One prioritizes driving excitement, while the other focuses on practical reliability.

I’ve spent countless hours researching both vehicles, and what fascinates me is how they’ve carved out their own unique identities in a crowded market.

The CX-5 brings unexpected luxury and sporty handling at a value price, while the RAV4 continues to dominate sales charts with its proven reliability and impressive fuel efficiency.

---

Run Report Before You Buy

---

Let’s dive into the data to see which of these two compact SUVs has proven more reliable over the past several model years.

CX-5 vs RAV4: Sporty Feel or Everyday Practicality?

If you’re trying to decide between the Mazda CX-5 and Toyota RAV4, it often comes down to what you value most in a compact SUV. The CX-5 appeals to those who want a more engaging drive and a refined, upscale interior without breaking the bank—it comes standard with all-wheel drive and feels premium even at lower trims.

On the other hand, the RAV4 is the practical pick, known for its spacious cargo area, long-term reliability, and wide range of models, including hybrids and off-road-ready trims.

If driving enjoyment and interior feel matter most, the CX-5 stands out. But if you’re focused on long-term value, fuel economy, and flexibility, the RAV4 is hard to beat.

Mazda CX-5 vs Toyota RAV4 Reliability Ratings Through the Years

When looking at J.D. Power ratings, both SUVs score well. This matches what RepairPal reports—they rate both vehicles above average, but the RAV4 tends to need a little less maintenance over the long haul.

Digging into real-world reliability ratings, Car IQ Report’s reliability data shows that over the last decade the Mazda has improved, and dare I say even surpassed the Toyota in reliability.

For example, the last few models years of the CX-5 have had far fewer complaints than the the RAV4.

Talking with owners, I hear good things about both cars. However, certain model years did present issues. For instance, the 2019–2021 RAV4 had widespread complaints about a hesitating or jerky 8-speed automatic transmission, often resolved by a software update or TSB (technical service bulletin) reflash.

Also a pesky engine coolant bypass valve failure has left some RAV4 owners concerned over safety.

Earlier, 2017–2018 RAV4s were affected by a faulty fuel pump recall that could cause stalling—Toyota replaced the pumps free of charge. The 2019 model year also faced a fuel tank issue where owners couldn’t fill more than 10 gallons due to a poorly designed vapor vent tube. Toyota issued a TSB and performed fuel tank and filler neck replacements under warranty.

The CX-5, while praised for its sporty feel, has had its own reliability hiccups. 2014–2016 models suffered from infotainment screen freezing and touchscreen malfunctions, typically addressed with firmware updates or screen replacements.

---

---

The 2018–2020 CX-5s with the 2.5L turbo engine also reported excessive oil consumption and rough idling, sometimes traced back to issues with the PCV valve or cylinder deactivation system—Mazda issued a TSB with repair guidance in these cases.

2022 CX-5 owners complained about a persistent ticking noise, which appears to be the same issue outlined in Mazda Service Bulletin 01-002/21 for previous model years.

This issue is commonly associated with Hydraulic Lash Adjusters (HLAs), which maintain proper valve clearance. Owners report that the noise occurs most prominently during cold starts.

While both compact SUVs have solid reputations for reliability, some model years have fallen short of owner expectations. That’s why it’s so important to research the specific model year rather than relying solely on the brand’s past performance or overall reliability ratings.

Cost of Ownership Over Time

Cost-wise, both the Mazda CX-5 and Toyota RAV4 are solid picks, but the RAV4 often edges ahead when it comes to long-term ownership costs. According to RepairPal, the average annual maintenance cost for a RAV4 is $429, while the CX-5 comes in slightly higher at $447.

While neither SUV is expensive to maintain, the RAV4 tends to need fewer unexpected repairs—owners report fewer issues requiring major work.

For the CX-5, common out-of-pocket repairs include front strut replacements (~$800) and infotainment system repairs (~$600 if out of warranty), especially in 2014–2016 models.

Meanwhile, RAV4 owners most often report brake work (~$300) and occasional water pump replacements (~$500) as the most frequent expenses in higher-mileage vehicles, especially 2013–2015 models.

Both Mazda and Toyota offer identical factory warranties: 3 years or 36,000 miles of basic coverage, and 5 years or 60,000 miles for the powertrain, which includes the engine and transmission. However, Toyota has a stronger track record for fewer warranty claims over time, helping to keep ownership costs lower for more drivers.

Safety Ratings and Features Comparison

Both the CX-5 and RAV4 get top marks for safety from crash testing groups. I looked at reports from the NHTSA and IIHS, and both SUVs earned their highest ratings. The IIHS gave both cars their Editors’ Choice vehicles Top Safety Pick+ award in recent years.

These SUVs come with many safety features built-in. When you buy either one, you’ll get automatic braking that works if it spots something in your path. They both watch your lane lines and tell you if you start to drift. The cruise control keeps pace with traffic and maintains a safe distance from other cars.

Toyota puts its Safety Sense package in every RAV4. Mazda includes its i-Activsense system in most CX-5 models. I find both systems work well and don’t give false alarms too often. RAV4 hybrid drivers tell me they like the extra safety features that come with their models.

While both the Mazda CX-5 and Toyota RAV4 have earned strong crash test ratings, owner reports reveal that certain mechanical and electrical issues have still posed safety risks.

In fact, our Car IQ Report safety data shows that these types of problems have, in some cases, contributed to on-road failures and even injuries.

Honestly, I find this is an area many car shoppers overlook—but one that deserves closer attention during the buying process.

Fuel Efficiency Comparison

The RAV4 wins when it comes to saving gas, mainly because of its hybrid option. I looked at the numbers, and the RAV4 Hybrid gets up to 41 miles per gallon in city driving and 38 on highways. That’s much better than most SUVs in this size range.

Even the regular gas-only RAV4 does well, getting about 28 mpg in the city and 35 mpg on highways. The CX-5 falls behind here – its basic engine gets 24 mpg in city driving and 30 mpg on highways. If you pick the stronger turbo engine in the CX-5, those numbers drop even lower.

When I talk to owners, they tell me the RAV4 often gets the gas mileage Toyota promises – sometimes even better. CX-5 drivers say their real-world gas mileage can be lower than the official numbers, especially if they enjoy the car’s sporty handling.

Looking at environmental impact, the RAV4 Hybrid clearly leads the pack. Both regular gas versions put out similar amounts of emissions, but the hybrid option makes the RAV4 line much greener overall.

Final Thoughts: Mazda CX-5 vs Toyota RAV4 Reliability

According to our data, the Mazda CX-5 is, in many cases, the more reliable and safer pick — even compared to the highly praised Toyota RAV4. While the RAV4 often gets widespread attention for its strong reliability, many overlook how well the CX-5 holds up over time.

After thoroughly comparing these two popular SUVs, I can confidently say there’s no wrong choice — it’s all about matching the vehicle to your priorities. The RAV4 excels in practical matters with its superior fuel economy, especially in hybrid form, and its impressive overall reliability record. It’s the sensible choice for those seeking a dependable family hauler, but the CX-5 is a standout for those who value both reliability and a more engaging driving experience.

While both vehicles have built reputations for strong reliability, it’s important to note that certain model years have been less than stellar. That’s why it’s essential to do your homework. Use Car IQ Report’s reliability ratings to zero in on the safest and most dependable compact SUV for your money.

Both the RAV4 and CX-5 offer excellent value — just make sure you’re picking the right year.

Researching Your Next Car Purchase?

Car IQ Report’s reliability ratings identify widespread problem trends across cars, SUVs, trucks, and RVs. Get the insights you need to avoid getting burned on your next vehicle purchase.

Start Researching Now